Get in touch with our support team for assistance with your digital prepaid services and account management.
Phone: +358 20 690 400
Email: support@elisabat.com
Hours: Monday - Friday, 8:00 AM - 8:00 PM (EET)
Phone: +358 20 690 450
Email: tech@elisabat.com
Hours: 24/7 Emergency Support Available
Address: Ratavartijankatu 5, 00520 Helsinki, Finland
Postal Code: 00520
Note: Office visits by appointment only
Emergency Line: +358 800 123 456
Email: emergency@elisabat.com
For account issues and prepaid service disruptions
Elisa Prepaid Services
Saunalahti Prepaid Management
Balance Top-up Services
Digital Gift Card Management
Account Balance Tracking
Prepaid Service Activation